What does your customer want to do on your website? Think about what your customer/client/parent/student wants to find out or do. How do you present your content to make it easiest for your customer to reach their goal? All other information on your website is “noise” and should be removed or relegated to sub-pages or links to learn more.
Task-based focus on all content
Customer-centered focus, not office-centered or administration-centered
Do things in steps
Provide consistency (section titles, headings, buttons, etc.) across similar pages so your visitor will not be surprised or confused navigating page to page
How does your site look on a phone? Keep your pages easily scannable by the eye (headings, bullet points, white space). View your pages on a mobile device. The majority of your audience will view web pages on mobile.
Leave it off or hide it. Nice-to-haves or internal-PGCPS info directives (i.e. mission, vision, core values, etc.) should be left off the site, if possible, or on a sub-page
Write in plain language - not PGCPS-jargon, but in language that your customer will use.
Do not put information in graphics - unless you provide a complete textual equivalent. All information must be legible by a screen reader. An infographic would not be accessible by a screen reader.
School-specific Website Standards
On top menu
About Us (mission, vision, additional school info)
Enroll (link to official registration, if possible)
Staff (link to directory - redirect to Faculty Directory Page)
Parents
Students
Arrival and Dismissal procedures
Transportation help / bus routes
Contact info
School info
Announcements page (child page list block on it)
Linked to home page announcements section
Parents page
Nurse/Health Suite - BC - School Health Suite Resources
Drug Awareness BC
PGCPS Parent Resources BC
SchoolMAX Parent Resources BC
Menus and apply for FARMs - BC
Students page
Grade level BC help
Athletics (MS and HS) BC
Student Policies and Procedures BC
Student Safety BC
High schools: scholarships
Faculty list updated
School Supply List Updated
School Uniforms Updated
Office-specific Website Standards
Contact block
Contact phone number
Contact email
Correct department/division info
Has description or indication somewhere of what they do
Correct office name
Internal
Blocks named correctly
Blocks located in folders, not on page
Images named correctly
Images located in folder, not on page or block
Project cleared of published items
Check drafts (are these needed)?
Content looks updated
Check docs folders for old content
Use form/docs block to see last updated/published dates
